Privacy Policy


We care about your privacy at Chasing Lockets and we know that you care how information about you is used and shared. This notice describes our privacy policy. By visiting you are accepting the practices described within.




When you purchase products through our website, we collect your name and shipping address, as well as phone number and email address. All of these pieces of information are necessary to have in order to ship your order. We do not share any of your contact information with anybody other than our 3rd party order fulfillment vendors (see Do we disclose any information to outside parties? below). Although you may submit credit card information at the time you make a purchase, Chasing Lockets does not collect or store that information. All credit card transactions are entirely handled by Paypal or Stripe.



We use Google Analytics to track the volume and type of traffic that comes to our website. When you access this website Google may collect information such as cookies, IP address, search keywords, session length, browser type, page views and number of visits. None of this information is personally identifiable, and is subject to Googles Privacy Policy. You have the option to opt out of our Google Analytics by opting out in your Ads Control Panel or in the global ad network privacy. You can also install the Google Analytics Opt-out Add-on in your browser.


We may use a service called "Smartlook" to identify heatmaps, click patterns, and other usage information to help us modify, tweak, and optimize our site. Smartlook records usage, the type of browser and platform you surf with as well as click information, and demographic locations. Smartlook does not record form data and your personal info is not identifiable. 



We use a service called Adroll ( as well as Facebook ( create online ads for our products. As you browse, advertising cookies will be placed on your computer so that we can understand what products you are interested in. Our display advertising partner, AdRoll/Facebook, then enables us to present you with retargeting advertising on other sites based on your previous interaction with The techniques our partners employ do not collect personally identifiable information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners targeted advertising.


SOCIAL MEDIA Our locket creation tool may allow you to view your own photos from Facebook or Instagram. Chasing Lockets allows users who comply with Chasing Lockets policies the ability to create custom lockets using their own photos and/or photos they have the rights to reproduce. Chasing Lockets does not pre-screen users or the content put in the photos. Chasing Lockets is not in anyway responsible for the images used in the lockets, or any copyright infringements made. Users are responsible to use only images they have the rights to reproduce in a print format. You agree that Chasing Lockets is not responsible or liable for any content, for example, graphics, images, photographs, or any other content included in the lockets.Chasing Lockets does not claim ownership rights in your Content. You grant Chasing Lockets a license solely to enable Chasing Lockets to use electronically and physically your information and/or Content so that Chasing Lockets is not violating any rights you might have in that Content. You grant Chasing Lockets the rights to, resize, crop, print and mail the content you provide for the sole purpose of creating custom lockets and shipping them to the parties you have identified. Chasing Lockets will not use your intellectual property for any purpose other than listed above.



If you signup for a Chasing Lockets account or opt in to the Chasing Lockets Newsletter we will collect your name and email address for the purposes of sending you occasional updates about our company. We will never share or sell this information to anybody without your consent, and you can unsubscribe at any time via a link at the bottom of any email.



Google Analytics is Googles web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own cookie to track visitor interactions. The cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different cookie is used for each website, and visitors are not tracked across multiple sites. Analytics requires that all websites that use it must update their privacy policy to include a notice that fully discloses the use of Analytics. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits.



We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Our 3rd party business partners include: Paypal ( Paypal allows us to sell products on our website by giving customers the ability to pay Chasing Lockets via credit card. Stripe ( Stripe allows us to sell products on our website by giving customers the ability to pay Chasing Lockets via credit card. Shipstation ( Shipstation is an online order fulfillment service that we use to print shipping labels and process all shipments that come in through our website. Facebook ( is used for targeted ads within their app. Mailchimp ( is used to send out informational emails.


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.



We are in compliance with the requirements of COPPA (Childrens' Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.



This online privacy policy applies only to information collected through our website and not to information collected offline.


TERMS AND CONDITIONSPlease also visit our Legal Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.



By using our site, you consent to our web site privacy policy.

CHANGES TO OUR PRIVACY POLICYIf we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.


This policy was last modified on 7/28/17



If there are any questions regarding this privacy policy you may contact us using the Contact/Support form on our website once you login. 

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All rights reserved.